Download the report

Other files: Summary report  |  Summary report (French)  |  Summary report (Spanish)

Barcelona, Spain, 16 - 18 June 2004

Key points:

  • Rigorous performance appraisal, linked to career development, is vital if nationallyrecruited staff are to be managed equitably.
  • Equity (fairness) is not the same as equality but is applying the same values to different situations, perhaps by having a standard framework that is adapted to different contexts.
  • Up-front training at the start of a programme can make a huge difference.
  • There was general consensus that most contracts for nationally-recruited staff should be indefinite, since short contracts are a major obstacle to staff development.
  • Good people-management of nationally-recruited staff makes for more effective programmes.